ServiceSidekick AI
Intelligent Assistant for Service Contractors
Intelligent assistant for tradespeople and service contractors. Automates SMS-based communication, schedules appointments through Google Calendar, and manages customer information. Future features include invoicing, quoting, and analytics.
The Challenge
Tradespeople and service contractors struggle with SMS communication management, appointment scheduling, and customer information tracking.
SMS messages per day for busy contractors
appointment scheduling causing conflicts
customer information across platforms
Communication Overload
Contractors spend hours daily responding to customer SMS inquiries while trying to complete jobs
Scheduling Conflicts
Manual appointment booking leads to double-bookings, missed appointments, and lost revenue
Customer Data Chaos
Contact information, job history, and preferences scattered across notes, spreadsheets, and messages
Missed Follow-Ups
No systematic way to follow up with leads or past customers, resulting in lost repeat business
The Solution
ServiceSidekick AI automates SMS-based communication, schedules appointments through Google Calendar, and manages customer information with real-time responses.
SMS Automation
AI-powered SMS assistant handles customer inquiries, provides quotes, confirms appointments, and sends reminders - all via text message.
Google Calendar Integration
Seamless appointment scheduling with automatic Google Calendar sync, conflict detection, and availability management.
Customer Management
Centralized database stores customer information, job history, preferences, and communication records for easy access.
Real-Time Responses
Instant SMS replies to customer inquiries 24/7, ensuring no lead goes cold while contractors are on job sites.
Smart Routing
Intelligent message classification routes urgent requests, booking inquiries, and general questions appropriately.
Follow-Up Automation
Automated follow-up sequences for quotes, completed jobs, and customer satisfaction surveys.
See It In Action
Intuitive interface designed for optimal user experience and maximum productivity
SMS automation dashboard with Google Calendar integration and customer management
Technical Excellence
Built with production-ready technologies and enterprise-grade architecture patterns for scalability, security, and compliance.
Frontend
- React
- TailwindCSS
Backend
- FastAPI (Python)
Database
- MongoDB
AI/ML
- OpenAI GPT-4
Integrations
- Google Calendar
- Twilio SMS
SMS Automation
- •Twilio SMS integration
- •Natural language processing
- •24/7 automated responses
- •Smart message classification
Calendar Management
- •Google Calendar OAuth integration
- •Automatic scheduling
- •Conflict detection
- •Availability management
Customer Database
- •MongoDB customer records
- •Job history tracking
- •Communication logs
- •Preference storage
Results & Impact
Production-ready platform delivering measurable improvements and real-world impact.
Key Achievements
SMS Automation
AI-powered SMS handling frees contractors to focus on jobs
Google Calendar Sync
Seamless appointment scheduling prevents conflicts and no-shows
Centralized Customer Data
Unified customer database replaces scattered notes and spreadsheets
Future-Ready Platform
Planned expansion with invoicing, quoting, and business analytics
Ready to Deploy
Intelligent ROI?
Transform customer communication with AI-powered SMS automation and smart scheduling.