Eva AI Sales Assistant
AI-Powered Sales Assistant for E-commerce
AI-powered sales assistant for ElitePed, a Canadian research chemical company. Features RAG-powered product recommendations, WhatsApp Business integration, WooCommerce sync, dual-agent verification for compliance, and real-time analytics.
The Challenge
ElitePed, a Canadian research chemical company, needed intelligent sales assistance across web and WhatsApp with product recommendations and compliance verification.
channels (Web + WhatsApp) to manage
product catalog with hundreds of SKUs
compliance requirements for research chemicals
Multi-Channel Complexity
Managing customer inquiries across website and WhatsApp requires consistent responses on both platforms
Product Knowledge
Hundreds of research chemical products require accurate, detailed information and intelligent recommendations
Compliance Requirements
Research chemicals require strict compliance verification and age/location validation before sales
Inventory Sync
Real-time inventory tracking across WooCommerce and chat platforms to prevent overselling
The Solution
Eva AI combines RAG-powered product recommendations, WhatsApp Business integration, WooCommerce sync, and dual-agent verification for compliance.
RAG-Powered Product Recommendations
Vector database trained on product catalog provides intelligent, contextual product suggestions based on customer needs and research goals.
WhatsApp Business Integration
Seamless two-way communication via WhatsApp Business API, enabling customers to browse, inquire, and purchase through their preferred messaging app.
WooCommerce Sync
Real-time inventory synchronization with WooCommerce ensures accurate stock levels, pricing, and product availability across all channels.
Dual-Agent Verification
Two-stage AI verification system ensures compliance with age restrictions, location requirements, and research chemical regulations before completing sales.
Real-Time Analytics
Comprehensive analytics dashboard tracking customer inquiries, conversion rates, popular products, and sales performance across channels.
Multi-Channel Support
Unified AI assistant provides consistent experience across website chat and WhatsApp with synchronized conversation history.
See It In Action
Intuitive interface designed for optimal user experience and maximum productivity
Multi-channel sales dashboard with RAG-powered recommendations and dual-agent compliance verification
Technical Excellence
Built with production-ready technologies and enterprise-grade architecture patterns for scalability, security, and compliance.
Frontend
- Next.js
- TailwindCSS
Backend
- FastAPI (Python)
Database
- Pinecone
- MongoDB
AI/ML
- OpenAI GPT-4o
- RAG
Integrations
- WooCommerce
- WhatsApp API
RAG-Powered Recommendations
- •Pinecone vector database
- •Product catalog embeddings
- •Contextual recommendations
- •Intelligent product matching
Dual-Agent Compliance
- •Two-stage verification system
- •Age and location checks
- •Research chemical regulations
- •Automated compliance enforcement
Multi-Channel Unity
- •Web + WhatsApp synchronization
- •Unified conversation history
- •Consistent experience
- •Real-time WooCommerce sync
Results & Impact
Production-ready platform delivering measurable improvements and real-world impact.
Key Achievements
RAG-Powered Intelligence
Pinecone vector database enables contextual product recommendations
Multi-Channel Excellence
Unified experience across web chat and WhatsApp with synchronized data
Compliance-First Design
Dual-agent verification ensures regulatory adherence for research chemicals
Real-Time Sync
WooCommerce integration maintains accurate inventory and pricing
Ready to Deploy
Intelligent ROI?
Transform customer engagement with intelligent product recommendations and multi-channel support.