AI Customer Chatbot
AI Website Assistant for Medical Wellness Company
AI website assistant built for a medical wellness company offering IV therapy and consultations. Answers queries, supports direct appointment booking via Calendly integration, and delivers real-time updates on promotions.
The Challenge
Medical wellness company needed 24/7 customer support to answer queries and book appointments, but couldn't afford round-the-clock staffing.
customer support needed
staffing costs for round-the-clock service
response times outside business hours
Limited Availability
Customers expect instant answers 24/7, but businesses can't afford round-the-clock human support staff
Booking Friction
Complex appointment booking process leads to abandoned bookings and lost revenue opportunities
Inconsistent Information
Human agents provide varying information about services and promotions, creating customer confusion
High Overhead
Staffing costs for customer service teams significantly impact profit margins for small businesses
The Solution
AI website assistant that answers queries, supports direct appointment booking via Calendly integration, and delivers real-time updates on promotions.
Intelligent Query Handling
AI-powered natural language understanding answers customer questions about IV therapy services, pricing, and wellness consultations with accuracy.
Calendly Integration
Seamless appointment booking directly through chat interface, syncing with business calendar in real-time for instant confirmations.
Promotional Updates
Real-time synchronization with current promotions and special offers, ensuring customers always receive accurate, up-to-date information.
Intent Classification
NER (Named Entity Recognition) identifies customer intent (booking, inquiry, pricing) and routes conversations appropriately.
24/7 Availability
Always-on support that never sleeps, handling customer inquiries instantly regardless of time zone or business hours.
Live Sync
Real-time data synchronization ensures information about services, availability, and promotions is always current and accurate.
See It In Action
Intuitive interface designed for optimal user experience and maximum productivity
AI chatbot interface with intelligent query handling and seamless Calendly booking integration
Technical Excellence
Built with production-ready technologies and enterprise-grade architecture patterns for scalability, security, and compliance.
Frontend
- React
- TailwindCSS
Backend
- FastAPI (Python)
Database
- MongoDB
AI/ML
- OpenAI GPT-4
- Intent Classification
- NER
Integrations
- Calendly API
Intent Classification
- •NER for entity extraction
- •Intent routing (booking/inquiry/pricing)
- •Context-aware responses
- •Natural conversation flow
Calendly Integration
- •Direct booking through chat
- •Real-time calendar sync
- •Instant confirmation delivery
- •Seamless user experience
Real-Time Sync
- •Live promotional updates
- •Service information sync
- •Pricing accuracy
- •Availability tracking
Results & Impact
Production-ready platform delivering measurable improvements and real-world impact.
Key Achievements
24/7 Customer Support
Eliminated need for round-the-clock human staffing with always-on AI assistant
Seamless Booking
Direct Calendly integration enables instant appointment scheduling through chat
Real-Time Sync
Live updates ensure customers always receive accurate service and promotion information
Cost Reduction
Significantly reduced customer service overhead while improving response quality
Ready to Deploy
Intelligent ROI?
Transform customer engagement with AI-powered 24/7 support and seamless booking integration.